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Personal Information Protection Policy

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TOYO CHEMICAL Co., Ltd. (hereinafter "the Company") recognizes that the appropriate handling of the personal information of our customers, business partners, job applicants, and other stakeholders is a social responsibility, and is committed to protecting personal information in accordance with the following policy.
01

Basic Policy

We comply with the Act on the Protection of Personal Information and other related laws and regulations, and are committed to the proper collection, use, and management of personal information.

We provide ongoing education and guidance to all employees regarding the handling of personal information in order to raise awareness of personal information protection.

02

Purpose of Collection and Use of Personal Information

We collect and use personal information within the scope necessary for the following purposes.

  • Responding to inquiries and quotation requests, and proposing products and services
  • Communication related to transaction operations such as order receipt, purchasing, and billing
  • Providing information and guidance regarding products and services
  • Screening and notification of results in recruitment activities
  • Fulfilling obligations required by laws and regulations

Personal information collected will not be used for any purpose other than those stated above.

03

Provision to Third Parties

We will not disclose collected personal information to third parties except in the following cases.

  • When the consent of the individual has been obtained
  • When disclosure or provision is required by law
  • When urgently necessary to protect a person's life, body, or property
  • When necessary for improving public health or promoting the sound development of children
04

Outsourcing

We may outsource part of our operations to external parties. In such cases, we enter into confidentiality agreements with the outsourced parties and supervise and manage them to ensure the proper handling of personal information.

05

Safety Management Measures

We implement the following safety management measures to prevent the loss, destruction, falsification, or leakage of collected personal information.

  • Restricting and managing access privileges to personal information
  • Implementing virus protection and unauthorized access countermeasures for computer systems
  • Keeping documents and electronic media in locked storage
  • Conducting regular education and training for employees
06

Requests for Disclosure, Correction, and Deletion

When an individual requests disclosure, correction, addition, deletion, suspension of use, or erasure of their own personal information, we will respond within a reasonable period of time.

For details on how to make such requests, please contact the inquiry desk listed below. We may ask you to present identification documents to verify your identity.

07

About Cookies

Our website may use cookies to improve convenience. Cookies can be disabled through your browser settings, but doing so may prevent some features from functioning properly.

Information obtained through cookies is used only to improve the website and analyze usage patterns. It is not linked to any personally identifiable information.

08

Compliance with Laws and Norms

We comply with Japanese laws, cabinet orders, ministerial ordinances, guidelines, and other regulations concerning personal information. We will also review and improve this policy as appropriate in response to changes in social conditions and regulations.

09

Contact for Inquiries

Please direct any questions, comments, or complaints regarding the handling of personal information to the contact desk below.

TOYO CHEMICAL Co., Ltd. — Personal Information Management Officer
1-4-50 Wakamiya, Okaya, Nagano 394-0032, Japan
TEL: 0266-75-5286
Email: info@opt-toyochemical.co.jp
Business Hours: Mon–Fri 9:00–18:00 (excluding weekends and holidays)

10

Revision of This Policy

We may revise this Privacy Policy without prior notice in response to changes in laws or business operations. Any revised policy will be announced by posting it on our website.

Effective date: April 1, 2014  Last revised: January 1, 2024

TOYO CHEMICAL Co., Ltd.  President  Sho Katakura

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